My Eastleigh will be unavailable on 13 - 14 May 2024
During this period, most online forms, including payments, will be unavailable.
For urgent help during this time, contact our Customer Services team.
During this period, most online forms, including payments, will be unavailable.
For urgent help during this time, contact our Customer Services team.
Even if you don’t directly see someone you are concerned about, but there’s evidence that someone may have been sleeping rough, or there’s someone you are worried about that needs our housing team’s assistance – please use the support form below to let us know.
The more we are aware the more we can use our resources in the best way to help. By providing food and spare change you are helping vulnerable people stay on the streets longer.
We cannot force assistance on someone who is homeless, but we can ensure we keep in touch regularly to offer a variety support.
If there’s someone you know who is at risk of becoming homelessness, we would advise that you share the Homelessness advice page with them. There are many things to try, and advice to help prevent the loss of a home.
The Housing team may be the first port of call and who manage the process, but there’s a much wider network of organisations who form the help available:
During periods of severe weather, rough sleepers are at increased risk of harm and potentially death. To alleviate risks to rough sleepers in the event of severe weather, we take appropriate action by way of the provision of shelter in accordance with our Severe Weather Emergency Protocol (SWEP).