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During this period, most online forms, including payments, will be unavailable.
For urgent help during this time, contact our Customer Services team.
The Civil Contingencies Act (2004) introduces six duties for category one responders with a 7th for local authorities only. These duties are:
1. Risk assessment
2. Emergency Planning
3. Communicating with the public
4. Co-operation
5. Information sharing
6. Business continuity
7. Promotion of business continuity within the community (for local authorities only)
The Civil Contingencies Act 2004 provides definitions of category 1 and category 2 responders.
Under the Health and Safety at Work Act (1974) and other legislation, local authorities have duties to make arrangements for specific contingencies such as major industrial hazards and radiation emergencies.
In a number of areas the Government expects local authorities to make emergency arrangements.