Parking in residents zones

Residents' parking schemes, permits for visitors, carers and trades people

We operate resident's parking schemes in Eastleigh, Chandler's Ford and Hamble. You can find out if your residential address is within a controlled zone from your MyEastleigh account. 

Note: the residential development at Bandstand Court, Romsey Road, Eastleigh is not eligible for resident or visitor permits.

digital permit scheme operated by MiPermit is in place. In certain circumstances you may be issued with a paper permit which must be clearly displayed in the windscreen of your vehicle. 

You can use your digital permit to park your vehicle in a residents' parking bay within the designated zone. The permit can only be used for a single vehicle - it is not transferable. 

Registering with MiPermit 

You can register with MiPermit online. Residents will be required to provide their Council Tax account number. If you are new to the area and don’t have a Council Tax account number yet, you will be able to apply using supporting evidence like your Contract Exchange, Developer or Tenancy Agreement. 

Note: the residential development at Bandstand Court, Romsey Road, Eastleigh is not eligible for resident or visitor permits

If you do not have online access to the MiPermit system you can contact MiPermit by telephone on 023 8068 8438 between the hours of 8am to 8pm Monday to Friday, 8am to 4pm Saturday, and 10am to 4pm Sunday. 

Managing your MiPermit account 

The easiest way to manage your MiPermit account is to download the MiPermit App on either the App Store (for Apple phones) or the Google Play store (for Android phones). You can also manage your account online.

Renewing your permit 

The date your permit expires is shown on your MiPermit online account. You will receive an email notification that your permit is due for renewal one month before your current permit is due to expire. If you did not supply an email address on registration, you will be notified by MiPermit by post. It is your responsibility to make sure your permit is current. You can renew your permit using your MiPermit account. 

Visitor permits 

If you live within a controlled zone, you will be entitled to a number of free visitor parking permits. These permits are valid for a single day and allow your visitors to park in designated residents’ parking bays near to your home. Visitor permits allow all day parking in designated Residents' Parking bays, but are not valid in Limited Waiting bays or Pay & Display bays (e.g. Hamble Square Car Park), including shared use bays.  

The number of permits you will receive depends on the number of adults (aged 18 and over) in your household. It is not a requirement to have a parking permit to be eligible for visitor permits.  

Number of adults  Number of visitor permits 
100 
125 
150 
175 (max)

You can manage your visitor permit allocation using your MiPermit account.  

Allocate a visitor permit by text message 

If you have registered your mobile phone number on your MiPermit account, you can also use SMS text messages to activate visitor permits. 

Simply send a text message to 61600 (or 60300) with message VISITOR followed by a space and the registration number of the visiting vehicle e.g. VISITOR A123BCD   

This will allow your visitor in vehicle A123BCD to park until the end of the parking restrictions in your zone. View further details on using SMS or you may prefer to manage your visitor permits through the MiPermit App. 

Operation times

The scheme operates at the following times: 

  • Zones 1 to 8: 8am to 8pm Monday to Saturday (except Bank Holidays); 
  • Zone 9: 8am to 6pm Monday to Friday (except Bank Holidays); and 
  • Zone 11: 9am to 5pm Monday to Friday (except Bank Holidays).  

Outside of these times, the parking bays are available for all vehicles including those without permits. 

Permit charges

You can make payment by debit or credit card as part of your application either online or by telephone to MiPermit. If you do not have a debit or credit card, and no one else can assist, please telephone us for advice on 023 8068 8000. 

Eastleigh and Chandler’s Ford 

Each household can apply for a maximum of two permits, a third permit may be issued at the discretion of the Council if off-street parking can't practically be provided at the property. 

Note: the residential development at Bandstand Court, Romsey Road, Eastleigh is not eligible for resident or visitor permits.
 
1st Permit - £50 
2nd Permit - £100 
3rd Permit - £200. Please download and complete an Inspection Application Form and return it to Eastleigh Borough Council with the required non-refundable administration fee of £25.

Hamble 

If you are a resident and live within the controlled zone in Hamble, you are entitled to up to two parking permits. The permits are valid in on-street areas designated for permit holders. They are also valid in the Square Car Park and on-street parking bays where there is a time limit on parking if signs specify that permit holders are exempt (e.g. 2 hours, no return within 3 hours or permit holders'). 

1st Permit - £100 
2nd Permit - £100 

Exceptions 

There are some designated sections of roads within the parking zones that offer up to two or four hours free parking, as indicated on the adjacent road signs. All vehicles may use these parking bays for the time period specified.  View our full terms and conditions. 

If you have a Disabled Person's badge or a Professional Carer's permit, you may park your vehicle in a residents' parking bay, although there is a three-hour limit for a professional carer. 

 

Frequently asked questions

Digital permits give residents the flexibility to manage, renew and pay online, 24 hours a day, seven days a week. 

A digital permit replaces the need to display a paper permit in a vehicle’s windscreen. They can no longer be lost or stolen which saves residents the cost and inconvenience of applying for a replacement.

Digital permits cannot fall from view so the risk of receiving a Penalty Charge Notice for failing to clearly displaying a permit has gone. The Civil Enforcement Officers in the Parking Enforcement Team can electronically identify the digital permit from the vehicle registration number. 

Every digital permit will be accessible on the Enforcement Officer’s handheld terminals so they will know exactly which vehicles are permitted to park. We will also have much greater control over the permits in circulation. A digital permit system greatly decreases the possibility of fraud as permits cannot be lost or stolen thereby creating more space for legitimate residents. 

Your Council Tax account number can be found on your Council Tax bill. If you are unable to locate your Council Tax account number, you can request this from by emailing revbens@eastleigh.gov.uk or by telephone on 023 8068 8470 

If you have recently moved into your property and have not yet received a Council Tax bill, please call 023 8068 8438 to register with MiPermit.  To prove your residency, you will be asked to email a copy of your Tenancy Agreement or completion statement. 

You can change your vehicle details online by going to the MiPermit website, by telephoning MiPermit or using the MiPermit App. It is in your own interest as a resident to ensure that non-residents do not obtain permits. A Resident Permit can only be issued to a vehicle belonging to or hired by a person who is a resident within one of the Resident Permit Zones. You can enter the vehicle registration number of your nominated vehicle on the initial application or renewal of the permit. Thereafter, you will need to contact MiPermit by telephone if you wish to change your vehicle details. A member of staff may, at any time, ask for proof of ownership to confirm the validity of the vehicle. An accepted form of evidence would be: 

  • A copy of the V5 registration document showing the vehicle is registered against the property within the designated Resident Permit zone 
  • An insurance document showing the vehicle is insured against the property within the designated Resident Permit zone 
  • A letter from a hire or lease company confirming that the resident has permission to drive the vehicle

Residents obtaining permits for vehicles which fall outside the scope of the scheme may have the permit cancelled and no refund give. 

If you move house to another property within a Resident Permit Zone, you must telephone MiPermit on 023 8068 8438. A member of staff will transfer the details of your permit(s) to the new address. If you move house to a property which is not included in a Resident Permit Zone, you must telephone MiPermit on 023 8068 8438 and cancel your Resident Permit. 

You may cancel your Resident Permit at any time. To cancel a permit, you must contact MiPermit. A refund may be available. 

If you have to use a courtesy vehicle, you have two options: 

  1. Telephone MiPermit on 023 8068 8438 and arrange for your registration details on your Resident Permit to be changed (you must also telephone MiPermit again to re-instate your original vehicle once the courtesy vehicle is returned).
  2. Purchase and activate a Visitor permit using your online MiPermit account. 

You will need to supply all vehicles parked with visitor permits. Contractors can contact Eastleigh Borough Council for advice about a dispensation permit. 

A skip does require a special permit to park in a road but the skip company should arrange this with Hampshire County Council’s Highways Department. No parking permit will be required for the skip. However, if your vehicle is parked in the road due to the skip being on your drive, you will need to display a permit in the vehicle. 

Resident parking restrictions do not apply on Bank Holidays, unless specifically stated on the signs at the site of the restrictions. 

No. A permit cannot be purchased for a non-resident. From time to time, we will ask for evidence to support permits purchased. 

if you have any queries about digital permits, please contact MiPermit by email to help@mipermit.com or by telephone on 023 8068 8438 

Other parking permits including:  

  • Professional Carers’ Permit  
  • Family Carers’ Permit  
  • Temporary Visitor Permit