Parking problems and enforcement

Reporting a parking problem

We can enforce a parking problem, either on the road or in a car park, for example:

  • Vehicles parked on yellow lines
  • Vehicles blocking your driveway
  • Vehicles parking without displaying a parking ticket or a blue badge
  • Problems with a ticket machine not working, for example a coin jam or no ticket.

Parking problems we cannot enforce

If a vehicle is parked on a pavement where there are waiting restrictions (eg yellow lines) on the road then we can issue a Penalty Charge Notice (PCN).

However, if there are not any waiting restrictions on the road, we have no powers to take action.  As parking on the pavement can be a danger to pedestrians and may constitute an obstruction of the highway this should be reported to Hampshire Constabulary by calling 101.

A CEO cannot enforce any obstruction offences (eg wilfully blocking a footpath or parking too close to a junction). These offences should be reported to Hampshire Constabulary by calling 101.


Civil Enforcement Officers (CEOs) undertake the enforcement of parking restrictions within the Borough and issue Penalty Charge Notices (PCNs) to vehicles contravening these restrictions. Any money received from PCNs is retained by the Council and funds the enforcement office and, in accordance with government legislation, helps improve transport.  This can vary from subsidised transport fares to the installation of traffic calming measures.  All Council civil parking enforcement is subject to the following policy:


Civil Enforcement Officers will often use body worn video equipment whilst carrying out their duties.
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