Pest control charges for residents

Charges from 1 January 2022

Call-out advice charge: £30.00

If you are unsure which pest you have we can make an assessment visit and give you advice

For missed appointments there will be a £14 charge.


Rats and Mice:

Full treatment: Four visits, weekly intervals, half hour appointments are booked. May only need three visits.

First visit is one hour followed by two subsequent 30 minute appointments. You may only need three visits.

The cost for this treatment plan is £85

If after four visits there is still a problem, there will be an additional charge rate of £23 per visit.

People on defined benefits - any treatment for rats and mice £13.50


Wasps and Hornets:

Treatment of one nest (one appointment): £53
There will be an additional charge for each additional nest (treated at the same time): £22


Fleas/Bed Bugs (up to five beds):

Full treatment (three appointments booked, one hour visit followed by two half hour visits booked a fortnight apart): £124

For every hour after the full treatment: £71


Insects: Cockroaches, Carpet Beetles, Carpet Moths:

First visit (for the first hour or part of an hour): £125
Hourly charge after first visit: £71


Further information and our cancellation policy

If one of our Pest Control Officers visits your property on an advice visit and it turns out to be a pest that we are not able to treat our call out charge of £30 will still be applicable.

If you have made an appointment and are not in when the Pest Control Officer visits your property, you will need to pay a charge of £14.

Visits are made for an hour or half an hour, depending on the pest, however this includes travel time and doesn’t mean our officer will need that amount of time at your property to deal with the pest/s.  All prices include VAT.

We will issue a full refund if you need to cancel your appointment before the first visit, if you cancel after our Pest Control Officer has carried out the first appointment we will not be able to refund you.

Residents on defined benefits may be entitled to a discount.