Missing, lost or damaged bins

What to do if your bin is missing, lost or damaged

Missing, lost or stolen bins

Please note that there is a £25 charge for the replacement of a lost or stolen household waste (black) bin.

If your bin is missing, lost or stolen, please wait 48 hours before reporting it, as bins very often turn up after being wheeled in by mistake by a neighbour. 

Please make sure you number your bin.


Damaged bins

If your bin is damaged and you are unable to use it we will replace it for you.


Please note 240 litre black bins are no longer available and will be replaced with 180 litre bins.

The delivery time for a replacement bin is up to 20 working days.